HoyaList

Privacy Policy for HoyaList

1. Introduction

Welcome to HoyaList! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.

Please read the End-User License Agreement ("EULA") at the bottom of this page carefully, before using HoyaList.

Messaging & Communication (A2P 10DLC Compliance)

HoyaList may send business-related text messages (SMS) to contractors and clients.

A. Opt-In Consent for Messages

By signing up and providing your phone number, you consent to receive SMS notifications regarding:

• Service inquiries from potential clients.
• Platform updates, alerts, and promotions.
• Users may also manually opt-in by responding with keywords such as "JOIN" when prompted.

B. Opt-Out Mechanism

Users can opt out at any time by replying:

• STOP to unsubscribe from promotional and business-related messages.
• HELP to receive assistance on managing preferences.

C. Message Frequency & Fees

• Messages will be sent only as necessary (e.g., client requests or relevant updates).
• Standard message and data rates may apply based on your carrier plan.

2. Information We Collect

• We may collect the following types of information:

• 1. Personal Information:

  • For Contractors:
    • Name, email address, phone number, business information (e.g., trade, specialties)
    • Any additional details you choose to provide
  • For Clients:
    • Name, email address
    • Optional details like phone numbers provided during inquiries or service requests

• 2. Account Activity:

  • Messages exchanged between clients and contractors
  • Preferences and filters applied by users

• 3. Usage Data:

  • Information about how you use the platform (e.g., search queries, navigation patterns)

• 4. Location Data:

  • If enabled, we may collect location information to help match contractors and clients in proximity

3. How We Use Your Information

• Connect contractors and clients effectively
• Facilitate communication between users
• Notify contractors about client inquiries via email and SMS
• Improve the functionality and user experience of the platform
• Ensure compliance with legal and regulatory requirements

4. Sharing Your Information

• We do not sell your information to third parties. However, we may share information in the following cases:

• With Contractors and Clients:

  • To facilitate communication, clients’ inquiries will be shared with contractors, and vice versa

• Third-Party Services:

  • We use services like Twilio for SMS notifications and other trusted providers for hosting and analytics

• Legal Obligations:

  • When required by law, we may disclose information to comply with legal processes or enforce our Terms of Service

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage users to take precautions when sharing sensitive information.

6. Your Rights

• Access, update, or delete your account information
• Opt out of notifications or promotional communications
• Request details about how your data is used

7.Cookies and Tracking

We may use cookies to enhance your experience on HoyaList. These cookies help us analyze platform usage and remember your preferences. You can control or disable cookies through your browser settings.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on our platform, and we will notify you of significant updates.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hoyalistsupp@gmail.com

End-User License Agreement ("EULA")

Acknowledgment

By using HoyaList, you acknowledge that this EULA is a legal agreement between you and HoyaList. It governs your use of the platform.

Scope of License

The platform is licensed, not sold, to you for use in accordance with the terms of this EULA.

Maintenance and Support

HoyaList is responsible for providing maintenance and support services for the platform.

Warranty

HoyaList is responsible for addressing any claims related to the platform, including legal compliance and product liability.

Product Claims

You acknowledge that HoyaList is solely responsible for addressing any claims you may have or any third-party claims relating to the App, including product liability claims or claims that the App fails to comply with applicable legal requirements.

Intellectual Property Rights

HoyaList retains all intellectual property rights to the platform. Unauthorized use or reproduction is prohibited.

Legal Compliance

By using HoyaList, you agree to comply with all applicable laws and regulations.

Contact Information

For questions, complaints, or claims regarding the platform, please contact HoyaList at hoyalistsupp@gmail.com.

Third-Party Agreements

You agree to comply with any applicable third-party terms of agreement while using the App.

Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of this EULA, and upon your acceptance of this EULA, Apple has the right to enforce it against you as a third-party beneficiary.

By using the App, you agree to be bound by the terms and conditions of this EULA.